Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Macau Casino. Please read them carefully before registering an account, depositing funds or participating in any available games or services. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular products, promotions or features.

What's Hot

Dragons Fortune

lucky

Age Of Pirates Expanded Edition

spnmnl

Dragon's Hoard

kagaming

Lucky Xmas 20

1spin4win

Hansel and Gretel

kagaming

Silver Creek Giant

technology

1. General conditions and eligibility

These terms form an agreement between you and Macau Casino in relation to your use of the website, account facilities and any gambling services made available through the platform. They apply whenever you browse the website, create an account, make a deposit, place a wager, claim an offer or otherwise use a service provided through the site. Additional terms may apply to specific games, payment methods, promotions or competitions. If additional terms conflict with these terms, the additional terms will generally apply to the relevant product or activity.

In this article

You must only use Macau Casino where online gambling and access to the relevant service are lawful for you. Services may be restricted, unavailable or subject to different requirements in particular Australian states or territories, or in other locations. You are responsible for checking the laws that apply to you before using the website. Macau Casino does not invite any person to use the service where doing so would breach local law.

Account eligibility

You must meet the minimum legal age that applies to the relevant gambling activity and location. You must not use the service if you are under the applicable legal age.
You must provide accurate, current and complete information during registration and whenever information is requested for verification.
You may only create and operate an account for yourself. Accounts must not be created in another person’s name or on behalf of another person.
You must not use an account if you are subject to a self-exclusion, exclusion, legal restriction or other condition that prevents you from gambling.
You must not access or use the website from a location where the service is not permitted or has been restricted.
You must keep your account details, passwords and security credentials confidential and notify Macau Casino if you believe that your account has been accessed without permission.

Macau Casino may ask you to verify your identity, age, location, payment method or source of funds. Verification can be required before an account is opened, before deposits or withdrawals are processed, or at any other stage. You agree to provide documents and information that are genuine, readable and reasonably requested. If you do not complete a required verification process, access to some or all services may be delayed, limited or suspended.

You are responsible for all activity carried out through your account unless you have promptly reported unauthorised use. You must take reasonable steps to protect your device, password and account information. Macau Casino will not ask you to disclose your password through an unsolicited message. If you suspect a security issue, stop using the account and follow the support or security process made available on the website.

2. Deposits, withdrawals and account funds

Only approved payment methods displayed on the website may be used to fund an account. You confirm that you are authorised to use the payment method selected and that funds used for gambling belong to you or are otherwise lawfully available to you. Payments made using another person’s card, account or financial instrument may be declined, reversed or investigated.

Before processing a withdrawal, Macau Casino may complete identity, payment, responsible gambling, fraud or source-of-funds checks. A withdrawal may be held or cancelled if information is incomplete, a payment method cannot be verified, an account is under review, or the requested transaction would not comply with applicable law or these terms. Any available minimums, maximums, processing conditions or payment charges will be shown through the relevant account or payment information.

Account balance and transactions

You must review deposits, withdrawals, bets, wins, losses and account statements and report any apparent error as soon as reasonably possible.
A transaction may be reversed or corrected where it results from a clear technical, system, processing or human error.
If a transaction is disputed, Macau Casino may review relevant records, payment information, game data and account activity before reaching a decision.
You must not use the website to launder money, conceal the source of funds, evade financial controls, commit fraud or carry out any unlawful activity.
You must not deposit funds with the intention of withdrawing them without genuine participation in the services, or use the account in a way that creates an unreasonable payment or operational risk.
Where an account has a negative balance because of a chargeback, payment reversal, fraud or other amount properly owed, you remain responsible for resolving that balance.

You should only deposit money that you can afford to lose. Gambling is not a way to repay debts, solve financial problems or generate guaranteed income. Your account balance may not represent money held in a bank account in your name, and the availability of a balance does not remove any verification, withdrawal or legal requirements that apply to the account.

If Macau Casino identifies suspected fraud, collusion, manipulation, unauthorised payment activity or other prohibited conduct, it may restrict transactions, suspend an account, void affected activity or take any other action permitted by law. Information may be shared where reasonably necessary to prevent fraud, comply with legal obligations or protect customers and the platform.

3. Games, promotions and responsible gambling

Games and other gambling products are provided for entertainment and involve risk. Outcomes are not guaranteed, and past results, apparent patterns or previous wins do not predict future results. You must make your own decisions about whether to participate and how much to spend. You should never chase losses or increase your spending because you feel pressure to recover money.

Game and wager rules

The rules, qualifying conditions, stake information and outcome of a game will be determined by the information displayed for that game.
A wager is generally accepted only when it has been confirmed by the platform. A pending, rejected, cancelled or interrupted wager must not be treated as accepted.
Macau Casino may cancel or correct a wager or game result affected by a technical fault, manifest error, system failure, interruption or other event outside reasonable control.
You must not use software, devices, scripts or methods intended to interfere with the normal operation of a game, payment process or account system.
Collusion, automated play, abuse of an error, manipulation of promotions and conduct intended to obtain an unfair advantage are prohibited.
Where a game or service becomes unavailable, Macau Casino may suspend access and review any affected activity in accordance with applicable requirements.

Promotions and bonuses

Any promotion, bonus, reward or campaign is subject to the specific promotional terms displayed with it. Those terms may include eligibility conditions, participation steps, expiry periods, wagering requirements, game restrictions, withdrawal conditions, account limits and rules against multiple or abusive claims. You should read the relevant promotion terms before opting in or using a promotional benefit. If there is a conflict, the promotion-specific terms will apply to that promotion.

Macau Casino may withdraw, amend or end a promotion where permitted, including where a promotion has been published in error, becomes unavailable, is affected by technical circumstances or is being misused. A promotional benefit may be removed where it was obtained through inaccurate information, duplicate accounts, prohibited conduct or a breach of the applicable terms. Promotions are not an invitation to gamble beyond your means.

Responsible gambling

Macau Casino supports informed and responsible gambling. Before playing, set a budget and time limit that you can maintain. Consider using any deposit, spending, loss, session or account restriction tools made available on the website. Take regular breaks and do not gamble when affected by alcohol, medication, stress or other circumstances that may affect your judgement.

If gambling is affecting your finances, relationships, work, health or wellbeing, stop and seek support from an appropriate Australian gambling help service or qualified professional. You can also use any self-exclusion or account closure process available through Macau Casino. A request to restrict or close an account may not cancel transactions already accepted, and you must not attempt to create another account to avoid a restriction.

4. Privacy, website use and legal matters

Personal information is handled in accordance with the Macau Casino Privacy Policy and applicable privacy requirements. Information may be collected and used to provide services, verify identity and age, process payments, manage accounts, meet responsible gambling obligations, prevent fraud, improve the website and comply with legal duties. You should read the Privacy Policy for more information about the types of information collected, how it may be used and the choices available to you.

Acceptable website use

You must use the website lawfully, honestly and in accordance with these terms.
You must not copy, reproduce, modify, reverse engineer, damage or interfere with any part of the website or its security systems.
You must not introduce malicious code, attempt unauthorised access, overload the platform or use the website to distribute unlawful, misleading or harmful material.
You must not use website content, trademarks, software or other intellectual property for a commercial purpose without permission.
You must not use the platform to harass, threaten, impersonate or mislead Macau Casino, its personnel or other users.
You are responsible for suitable internet access, compatible equipment, security software and any charges imposed by your internet or mobile provider.

The website may contain links to third-party websites, services or payment providers. These third parties may have their own terms, fees and privacy practices. Macau Casino is not responsible for content or services outside its reasonable control, and a link does not necessarily mean that the third party is endorsed or guaranteed.

Suspension, closure and changes

Macau Casino may suspend, restrict or close an account where reasonably necessary to protect the platform, comply with law, complete checks, investigate suspected misconduct, manage responsible gambling concerns or address a breach of these terms. You may request account closure at any time through the account or support process made available on the website. Any closure request should be made carefully because it may affect access to account history, promotions or future services.

These terms may be updated from time to time to reflect changes to the website, services, technology, legal requirements or operational processes. The current version will apply from the date stated or, if no date is stated, when it is published on the website. You should review the terms regularly. Continuing to use Macau Casino after an update indicates acceptance of the revised terms, unless applicable law requires a different process.

Liability and complaints

To the extent permitted by law, Macau Casino is not responsible for loss caused by events outside reasonable control, interruptions to communications or payment services, your equipment or internet connection, inaccurate account information, unauthorised access resulting from your failure to protect account credentials, or your misuse of the website. Nothing in these terms excludes, restricts or modifies any right, guarantee or protection that cannot lawfully be excluded, restricted or modified under applicable Australian law.

If you have a question, account concern or complaint, review the relevant help and support information made available on the website and provide enough detail for the matter to be investigated. Macau Casino may request further information, review account and transaction records, and communicate the outcome through the available support process. These terms are governed by the laws that apply to the relevant service and user, subject to any mandatory consumer protections and dispute rights that cannot be excluded.